Privacy Policy

This Privacy Policy explains how Holiday Curb LLC ("HolidayCurb," "we," "us," or "our") collects, uses, and shares personal information when you use holidaycurb.com, receive one of our postcards, or use our seasonal decorating service. Holiday Curb LLC is based at 608 5th Ave, 11 FL, New York, NY 10020.

Information you give us

• Contact details: name, email address, and phone number.
• Property details: installation address, billing address, and access notes such as gate codes, parking instructions, pet information, and an installation-day contact.
• Photos: photos of your home's entrance that you upload for a preview, and photos you attach to a support request.
• Order details: the package, holiday, installation week and time window you choose, and notes you add.
• Support requests and other messages you send us.
• Referral information, including the name or email address of a friend you invite.
• Your communication preferences.

Payment information. Payments are handled by Square. Your card details go directly to Square, and we do not receive or store your full card number. Square shares with us the information we need to confirm and manage your payment and any refunds. Square's use of your information is described in its own privacy notice.

Information collected automatically

• When you visit the Site or open a preview link: your IP address, browser and device type, pages viewed, and the date and time of your visit.
• When you scan a postcard QR code or enter a Design ID: which postcard or code was used and when, so we can tell which mailings are working.
• Cookies and similar technologies that keep you signed in, remember your session, and keep the Site secure.
• Error and performance data that helps us find and fix technical problems.

Information from other sources

• To mail postcards and create previews for homes in our service area, we may use property addresses from public property records and publicly available photos of the exterior of homes, including photos we may take from public streets.
• If you sign in with Google, we receive your name, email address, and profile information from Google.
• Our local crews may add notes or photos about your installation.

We use personal information to:

• Create your home's preview and send you the private link.
• Mail or deliver postcards to homes in our service area.
• Take and manage orders, payments, and refunds.
• Schedule, plan routes for, and carry out installation and removal.
• Communicate with you about your preview, order, and installation, and respond to support requests.
• Send seasonal ideas and offers if you have opted in, or where the law otherwise allows.
• Run our referral program.
• Measure which postcards and campaigns work, and improve our designs, previews, and Service.
• Keep the Site secure, prevent fraud, and meet legal, tax, and accounting obligations.

Each postcard has a Design ID and QR code linked to the address it was sent to and the preview we created for that home. When someone scans the code or enters the Design ID, we record that the code was used, along with the time and basic device information. We use this to open the correct preview and to measure the response to our mailings.

If you do not want to receive postcards, or you would like us to delete the preview we created for your home, contact us through the contact form on the Contact page at holidaycurb.com with your address and we will remove your home from our mailing list.

We use AI tools from various providers to create design previews. Photos and design instructions are sent to these providers only to create previews for us. Their terms do not allow them to use your photos to train their models.

We do not sell your personal information, and we do not share it for targeted advertising. We share it only as follows:

• Service providers that help us run the business, such as Square (payments), website hosting and cloud storage, AI image generation, email, error monitoring, and printing and mailing. They may use the information only to provide services to us.
• Your local crew, which receives your name, address, contact details, access notes, and order details so it can install and remove your decor.
• Google, if you choose to sign in with Google.
• Legal and safety reasons, when required by law or needed to protect the rights, property, or safety of our customers, our team, or others.
• Business changes, if HolidayCurb is involved in a merger, sale, or similar transaction, in which case this policy will continue to apply to your information.

We currently use cookies and similar technologies only to operate the Site, such as keeping you signed in and keeping the Site secure. We do not use advertising or analytics pixels or tracking cookies on our site. If that changes, we will update this policy and offer any choices the law requires.

We keep personal information for as long as we need it to provide the Service and for our legitimate business purposes, such as serving you in future seasons. Order, payment, and tax records are kept for as long as the law requires. Previews and photos for homes that never place an order are deleted after 24 months, or sooner if you ask. When you delete your account, we delete your profile, saved designs, and account data, except records we must keep by law.

You may ask us to:

• Tell you what personal information we hold about you and give you a copy.
• Correct inaccurate information.
• Delete your information, including your account, photos, and previews.
• Stop sending you postcards or marketing messages.

You can update much of your information, your communication preferences, and your account in your account settings. You can unsubscribe from marketing emails using the link in any email.

To make a request, use the contact form on the Contact page at holidaycurb.com. We may need to confirm your identity before acting on a request. We aim to respond within 45 days. We will not treat you differently for exercising these choices.

Some state privacy laws, such as those in California and New Jersey, give residents specific rights over their personal information. These laws may not apply to a business of our size, but we will honor the requests above for all customers. If you live in a state that gives you additional rights, contact us and we will respond as that law requires.

We use reasonable administrative, technical, and physical safeguards to protect personal information, and we limit access to people who need it to do their jobs. Payment card data is handled by Square. No system is completely secure, so we cannot guarantee absolute security. If a breach affects your information, we will notify you as the law requires.

Our Site and Service are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has given us personal information, contact us and we will delete it.

We may update this Privacy Policy from time to time. We will post the updated policy on this page and change the date at the top. If we make a material change, we will tell you by email or by a notice on the Site.

Holiday Curb LLC
608 5th Ave, 11 FL
New York, NY 10020

To contact us, please use the contact form on the Contact page at holidaycurb.com.